Enterprise Copenhagen Airport Information

 

Pick-up instructions: Upon arriving at the arrivals hall, please proceed by following the signs leading to the rental car area. Visit the counter to obtain your rental contract, and then follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle service required.

 

You can contact Enterprise Copenhagen airport location at +45 70 21 23 50 or visit Car Rental Copenhagen Airport for more information.


Drop-off instructions: Please clarify Drop-off instructions with Enterprise upon Pick-up.

Business hours:

Sunday

07:00 AM - 23:00 PM

Monday

07:00 AM - 23:00 PM

Tuesday

07:00 AM - 23:00 PM

Wednesday

07:00 AM - 23:00 PM

Thursday

07:00 AM - 23:00 PM

Friday

07:00 AM - 23:00 PM

Saturday

07:00 AM - 23:00 PM

Tips for renting a car from Enterprise Rent-A-Car at Copenhagen airport

 
  • 1. Book in Advance: Secure your rental car in advance to ensure availability and potentially benefit from lower rates. Enterprise often offers discounts for early bookings.
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  • 2. Check Enterprise Website for Deals: Visit Enterprise's official website to explore online deals and promotions. Exclusive offers may be available for online bookings.
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  • 3. Consider Joining Enterprise Plus: Enroll in Enterprise's loyalty program, Enterprise Plus. Membership may provide you with benefits such as faster check-in, priority service, and the ability to earn points for future rentals.
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  • 4. Understand the Rental Agreement: Carefully read and understand the terms and conditions of the rental agreement. Pay attention to fuel policies, mileage limits, and any additional fees.
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  • 5. Inspect the Vehicle: Thoroughly inspect the rental car for any existing damage before accepting it. Take pictures and make sure any pre-existing scratches or dents are documented by Enterprise to avoid charges for damages you didn't cause.
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  • 6. Fuel Policy: Familiarize yourself with Enterprise's fuel policy. Understand whether the car comes with a full tank and needs to be returned the same way or if you'll be charged for fuel upon return.
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  • 7. Check for Special Offers: Look out for special offers or promotions available for your travel dates. These may include discounts, free upgrades, or other perks.
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  • 8. Consider Adding Additional Drivers: If you have multiple drivers, check the policy for additional drivers. There may be a fee, but it's important to include everyone who will be driving the car.
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  • 9. Save Reservation Confirmation: Keep a copy of your reservation confirmation and any communication with Enterprise. This can be handy in case of any discrepancies during the rental period.
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  • 10. Return the Car on Time: Be punctual when returning the car to avoid late fees. Enterprise typically has a grace period, but returning the car within the agreed-upon timeframe is essential to avoid additional charges.
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  • 11. Contact Enterprise for Special Requests: If you have specific requests, such as car seats, navigation systems, or any other special accommodations, contact Enterprise in advance to ensure they can meet your needs.
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  • 12. Verify Pickup and Drop-off Procedures: Clarify the procedures for picking up and dropping off the car, especially if your flights are during non-business hours. Ensure you have the necessary contact information for after-hours service if needed.

Enterprise Rental Conditions
 

  • Driver Requirements

    The minimum rental age is 19 years, with a young driver fee applicable to drivers under the age of 25.

    There is no maximum age, and a Senior driver fee is not applied. The driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Insurance

    Every supplier places a premium on financial stability to ensure the delivery of premium car rental services with valid insurance. Enterprise reserves the right to reject your request in the absence of valid insurance. Nevertheless, there are instances where an insurance protection plan may not be obligatory:
 
  • If you already possess initial coverage applicable to international pickups and the chosen car type/class.
  • When your credit card provider extends an additional insurance option, affording coverage for both yourself and rental cars abroad.
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  • Deposit 

    A deposit will be temporarily secured on the customer's credit card until the conclusion of the rental period. The specific deposit amount will be determined upon pickup, as it is contingent on the type of vehicle selected.
 
  • Payment Policy

    Upon pick-up, customers are obligated to pay the rental amount along with a deposit. The following credit cards issued in the main driver's name are accepted: MasterCard, Visa, and American Express. Other cards or cash payments are not accepted.
 
  • Optional Extras and Services


    Enterprise at Copenhagen Airport provides additional services such as child seats, GPS systems, and ski racks, each with an associated daily fee. Although these optional extras can be chosen when making a reservation, it's important to emphasize that they are not included in the standard rental cost. Payments for special equipment are handled at the rental desk and are processed in the local currency (euros).
 
  • Fuel Policy 

    The car is supplied with a full tank of fuel and should be returned with an equivalent amount to avoid incurring extra charges.

FAQ's

Enterprise Rental Services at Copenhagen airport FAQs

    The Enterprise Rent-A-Car rental site is located at Lufthavnsboulevarden 5, 2770 Kastrup Denmark 

    You can contact this location at +45 70 21 23 50

    Certainly, Enterprise car rentals at Copenhagen Airport commonly accept both credit and debit cards. Debit cards bearing VISA, MasterCard, or Discover logos are typically acknowledged, while prepaid cards or non-credit cards lacking these specific logos might not be accepted. It's crucial to verify the payment policies with the particular Enterprise branch at Copenhagen Airport, as they may differ. Moreover, utilizing a debit card for payment may be subject to certain conditions, such as presenting a return ticket and ensuring that the address aligns with the information on the driver's license.

    Indeed, when renting a car, including through Enterprise, it is common for car rental companies to request a deposit or place a hold on a credit/debit card. The exact deposit amount may vary depending on factors such as the type of vehicle, the duration of the rental, and the policies of the rental company.

    Certainly, Enterprise car rentals at Copenhagen Airport typically permit the inclusion of an additional driver. However, there may be particular conditions or fees linked to adding an extra driver. For precise and current details regarding policies, requirements, and any applicable charges for additional drivers, it is recommended to inquire directly with the specific Enterprise branch at Copenhagen Airport or review their official terms and conditions.

    Yes, if you want to have an additional driver, it will cost you €40 per day

    Typically, when renting a car from Enterprise in Copenhagen or any other location, you have the opportunity to choose a vehicle based on availability within the category you've reserved. Enterprise usually provides a selection of cars within the category you booked (e.g., economy, compact, intermediate, etc.).

    Enterprise car rentals at Copenhagen Airport offer supplementary services, including child seats, GPS systems, and ski racks, which can be obtained for an additional daily fee. It's worth emphasizing that snow chains are not available for rental, as the vehicles are equipped with all-season tires.

    To secure a car rental from Enterprise or any other car rental company at Copenhagen Airport, you generally require the following documentation: a valid driver's license, a credit card, your passport or national ID, the rental voucher or reservation confirmation, and information for any additional drivers.

    On average, a rental car from Enterprise Rent-A-Car at Copenhagen airport costs €35 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Economy category, featuring vehicles like the Citroen C3 or similar models, is the most commonly reserved rental car type from Enterprise Rent-A-Car at Kastrup Copenhagen Airport.

    Yes

Enterprise Return and Extension Policies

    To drop off your Enterprise rental car at Copenhagen Airport, follow the signs directing you to the car rental return area. Park your vehicle in the designated parking area, and if there is a counter specified, leave the key and documents in the drop box at the counter. If you have specific instructions or are unsure about the drop-off location, you can inquire at the Alamo rental counter or check with the airport information desk for assistance.

    The grace period, a timeframe within regular working hours during which the car is still assured for the customer even if there is a delay in pick-up, is set at 0 minutes.

    If you find yourself needing to return your Enterprise rental car late at Copenhagen Airport, it is crucial to promptly contact the dedicated Enterprise office at the airport. Swift communication about the delay is essential. The rental car company is likely to have specific guidelines and procedures for late returns, and they will provide instructions on the necessary actions to be taken.

    Certainly, extending the duration of your Enterprise car rental at Copenhagen Airport is generally possible if you need the vehicle for a longer period. It's important to note that availability and additional charges may be applicable for the extension. To prolong your rental, you can either contact the Enterprise office directly at Copenhagen Airport or use the online platform through which you initially made your reservation.

    Certainly, you have the flexibility to collect an Enterprise vehicle at Copenhagen Airport and return it to an alternative location. Nevertheless, it's important to be aware that additional charges may apply, such as a one-time drop fee or mileage charge. Additionally, the rate for one-way rentals may be higher compared to returning the vehicle to its original location.

    Indeed, returning an Enterprise rental car to an alternative location might lead to additional costs, encompassing a one-time drop fee, mileage charges, or an increased rental rate for one-way rentals.

    Typical price range from €50 to €100