Dollar Copenhagen Airport Information

Pick-up instructions: Upon arrival at the airport, proceed to the rental car counter in the arrivals hall to obtain your contract. Follow the provided instructions to access your vehicle in the second-floor rental car park—no shuttle is necessary.

 

For assistance, contact Dollar Copenhagen airport at +45 33 17 90 30 or visit Car Rental Copenhagen Airport for more information.


Drop-off instructions: Please clarify Drop-off instructions with Dollar upon Pick-up.

 

Business hours:

Sunday

07:00 AM - 23:00 PM

Monday

07:00 AM - 23:00 PM

Tuesday

07:00 AM - 23:00 PM

Wednesday

07:00 AM - 23:00 PM

Thursday

07:00 AM - 23:00 PM

Friday

07:00 AM - 23:00 PM

Saturday

07:00 AM - 23:00 PM

Tips for renting a car from Dollar Rent-A-Car at Copenhagen Airport

  • 1. Book in Advance: Ensure a smoother experience by booking your car in advance. This not only secures your preferred vehicle but can often result in better rates.
  •  
  • 2. Check Rental Requirements: Before arriving, confirm the rental requirements. This includes having a valid driver's license, a credit card in the renter's name, and meeting any age restrictions.
  •  
  • 3. Understand the Rental Agreement: Take the time to carefully read and understand the terms and conditions of the rental agreement. Pay attention to mileage limits, fuel policies, and any additional fees.
  •  
  • 4. Inspect the Vehicle: Thoroughly inspect the rental car before driving away. Note any existing damages and ensure they are documented by the rental staff. This will prevent disputes about damages upon return.
  •  
  • 5. Fuel Policy: Be aware of the fuel policy. Some companies require you to return the car with a full tank, while others may offer different options. Choose the one that best fits your travel plans to avoid extra charges.
  •  
  • 6. Familiarize Yourself with the Vehicle: Before hitting the road, take a few minutes to familiarize yourself with the car's features and controls. Adjust mirrors, seats, and understand the dashboard layout.
  •  
  • 7. Save Important Contacts: Keep Dollar Rent-A-Car's contact information readily available. In case of emergencies or if you have questions during your rental period, it's helpful to have their contact details on hand.
  •  
  • 8. Drive Safely and Abide by Local Laws: Follow traffic rules and regulations. Familiarize yourself with local driving laws in Copenhagen to ensure a safe and hassle-free driving experience.
  •  
  • 9. Return the Car on Time: Return the rental car on time to avoid additional charges. If your plans change, contact Dollar Rent-A-Car in advance to discuss any necessary adjustments to your rental period.
  •  
  • 10. Keep Receipts and Documentation: Retain all receipts and documentation related to your rental. This includes receipts for fuel, tolls, and any correspondence with the rental company. These may be useful in case of billing discrepancies.

Dollar Rental Conditions
 

  • Driver Requirements

    The minimum age for renting a vehicle is 19 years. However, for car groups Standard, Luxury, Minivan, Premium, and Fullsize, the minimum rental age is 25 years. A young driver fee is applicable to drivers under the age of 25.

    There is no maximum age limit, and a Senior driver fee is not charged. The driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Deposit and Deductible Policy

    A deposit will be incurred on the customer's credit card, and it will be retained until the conclusion of the rental period. The exact deposit amount is determined during the pickup process and is contingent on the selected vehicle type.
 
  • Payment Policy

    At the time of pick-up, customers are obligated to settle the rental amount and provide a deposit. The deposit can be made using the following methods: Diners, MasterCard credit card, VISA credit card, American Express credit card. For the Luxury, Premium, Cabrios, and Special car groups, a minimum of two credit cards issued in the main driver's name are required.

    Only credit cards issued in the main driver's name are acceptable. Visa Electron, Maestro, PayPal, and Prepaid cards are not accepted.
 
  • Optional Extras and Services

    Dollar offers supplementary services for car rentals at Copenhagen Airport, such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes. Customers can request these services during the reservation process, and an extra daily fee will be incurred. Payment for these additional services is processed in the local currency at the rental desk.
 
  • Fuel Policy : 

    The vehicle is supplied with a full tank of fuel and should be returned with an equivalent amount to avoid additional charges. Alternatively, the renter has the option to purchase a full tank of fuel at the time of rental and return the tank empty. For electric vehicles, it is necessary to return them with the same battery charge as when picked up to avoid additional charges on a per kWh basis. An additional administrative fee will be imposed if a vehicle is returned with less than 20% battery charge remaining.

FAQ's

Dollar Rental Services at Copenhagen Airport FAQs

    The Dollar Rent-A-Car rental site is located at   HERTZ KASTRUP LUFTHAVN, 2770 København, Denmark 

    Phone:+45 33 17 90 30

    Yes, Dollar Rent-A-Car at Copenhagen Airport accepts both credit and debit cards, subject to specific conditions. Debit cards are welcome when issued by a bank as either a MasterCard or VISA and are in the primary driver's name. When utilizing a debit card, a deposit will be charged, and there may be associated transaction fees. The maximum allowed rental duration when using a debit card is 28 days, and prepaid and electronic cards are not accepted. It's important to be aware that a temporary fuel deposit may be placed on the primary driver's credit card to cover expenses related to the fuel policy.

    Yes, when obtaining a car rental at Copenhagen Airport from Dollar Rent-A-Car, a deposit is generally necessary. This deposit serves as a precautionary measure, aiming to cover possible additional charges such as fuel, damages, or other fees that may arise throughout the rental period. The exact deposit amount is subject to variation and is typically established during the vehicle pick-up process. It is advisable to thoroughly examine the terms and conditions outlined in your rental agreement or reach out to Dollar directly for precise information concerning the deposit requirement at Copenhagen Airport.

    Yes, Dollar Rent-A-Car at Copenhagen Airport typically allows the inclusion of an extra driver. However, there might be particular terms and fees related to adding an additional driver. It's crucial to verify directly with the Dollar location at Copenhagen Airport and familiarize yourself with their policies regarding extra drivers. In numerous instances, the primary renter's spouse or domestic partner may be eligible as an additional driver at no additional cost, while charges may apply for other additional drivers. Always inquire about fees and prerequisites associated with adding drivers when making your reservation or during the car pickup process.

    Yes, the typical price is €40 per day.

    Dollar at Copenhagen Airport offers extra amenities such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes to enhance your rental experience. You can select these optional features during the reservation process, with an additional daily charge applied. Payment for these services is processed in the local currency at the rental desk.

    To obtain a car rental from Dollar at Copenhagen Airport, you need a valid driver's license, a photo ID (such as a passport or national ID), and a primary credit or debit card in your name, with a credit limit or funds adequate for the transaction.

    On average, a rental car from Dollar Rent-A-Car at Copenhagen airport costs €39 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The Intermediate category, exemplified by vehicles like the Volkswagen Touran or similar models, is the rental car type most commonly reserved from Dollar in Copenhagen.

    Yes

Dollar Return and Extension Policies

    To return your rental car at Copenhagen Arlanda Airport, please follow the signs for 'Car Rental Return' to reach the designated parking facilities. After parking the vehicle in the assigned spot, proceed to the rental car offices' counter for further assistance.

    Service outside regular business hours can be arranged upon request and is subject to an additional charge. The grace period during regular working hours, ensuring the car is guaranteed for the customer in case of late pick-up, is 29 minutes.

    Late fees will apply if you return your Dollar rental car after the scheduled time. If you do not inform Dollar of the delay at least 24 hours before the designated return time, a distinct Late Return Fee will be imposed. It's important to note that this fee is separate from any adjustments to the rental rate due to the extension. To avoid incurring these additional charges, it is essential to notify Dollar in advance.

    Yes, you can usually prolong your Dollar car rental at Copenhagen Airport if you require the vehicle for an extended period. It is recommended to promptly contact Dollar Rent-A-Car once you decide to extend the rental. You can inquire about the procedure, confirm the availability of the vehicle, and discuss any potential additional charges or modifications to the rental agreement.

    Returning a Dollar rental car to an alternate location at Copenhagen Airport, referred to as a one-way rental, is potentially available, contingent upon the specific guidelines of Dollar Rent-A-Car and the availability of such services at the Copenhagen Airport branch. To ascertain whether one-way rentals are permitted and to obtain details regarding any associated fees or requirements, it is advisable to directly contact Dollar Rent-A-Car. You can reach their customer service for information or refer to their official website to review the rental policies applicable at the Copenhagen Airport facility.

    Yes. Typical price is €50 per day.